In-House Service Team
Full after sales support from experienced, trained technicians to provide professional and prompt customer care.
We only use our own directly employed service personal to repair and maintain coffee machines. All our service engineers are fully trained to a very high standard and are familiar with our complete equipment range.
Our service engineers are factory trained by the equipment manufacturers to ensure their knowledge is up to speed with latest changes and developments to equipment. This helps first time fix rates as well as identifying faults and potential problems before they occur.
Quick Response
Our engineers carry many common spare parts to enable them to complete a high first time fix rate. Our aim is to get our customers machine up and running again as quickly as possible with the minimum of fuss and disruption. In most cases we can respond to service call outs within 4 hours of the fault being reported.
Pressure Testing
All owners of espresso machines come under the Pressure Systems Safety Regulations, which require maintenance by a “competent person” on a regular basis, with safety valves checked for operation.
The certificate must be backed up by the inspector’s credentials of competence. Our engineers are qualified to undertake boiler pressure inspections and issue certification to ensure all legal obligations are met by the equipment owner.
For more information about pressure testing contact us using the form below.
Want to know more?
Just ask...
You can call us on +44 (0)1603 720004
or email by using the form.
Green Farm Coffee is an accredited Alcumus SafeContractor
and member of AVA & Cover Group.